Parking and reservations, from one screen
Every guest existed three times: the reservation sheet, the parking sheet, and an email about payment. Keeping them in agreement was a daily manual job.
- One linked base. Reservations, parking and payments joined, so a guest is one record everywhere.
- Payment collection that runs itself. A checkout link per guest, validated before issue, and the record updates the moment payment lands.
- A next action engine. Each record states what it needs now, so the day is a queue rather than a judgement call.
What has stood out most is the breadth of his capabilities and his ability to bring different systems together coherently rather than treating each tool or integration as a separate problem. […] He tests thoroughly, documents clearly, and is good at tracing issues to the right layer of the system rather than treating symptoms superficially.